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Terms of Service

Effective Date: March 1st, 2025

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Welcome to The Esti Faerie! These Terms of Service outline the rules and regulations for using our website and booking services. By accessing this website and scheduling an appointment, you agree to comply with these terms.

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1. Appointments & Booking

  • All appointments must be booked online through our website.

  • A non-refundable $25 deposit is required to secure your appointment and will be applied toward your service total.

  • Same-day appointments are subject to availability and not guaranteed.​

  • Booking is an agreement to adhere to the studio's policies and procedures.

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2. Rescheduling & Cancellations

  • A minimum of 24 hours' notice is required for rescheduling or cancellations.

  • Late cancellations or no-shows will result in a 25% cancellation fee, with the deposit applied toward the fee.

  • If you need to cancel or reschedule within 24 hours of your appointment, please contact us via text at 682-738-7297.

  • Appointments may only be rescheduled up to 2 times per month.

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3. Payments & Refunds

  • Payment is due in full at the time of service.

  • We accept cash, credit/debit cards, and apple and google pay.

  • All sales are final, and no refunds will be issued for completed services.

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4. Late Arrivals

  • Clients should arrive 10 minutes early for paperwork and preparation.

  • Late arrivals may be unable to be accommodated.

  • Arrivals more than 10 minutes late may result in cancellation and a no-show fee.

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5. Conduct & Safety

  • We reserve the right to refuse service to clients exhibiting inappropriate, disruptive, or aggressive behavior.

  • Theft, property damage, or violations of our policies will result in immediate removal and potential legal action.

  • Clients who don't comply with my studio policies may be asked to leave and may be denied future bookings. 

  • Law enforcement may be contacted if necessary.

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6. Health & Liability

  • Clients must disclose any skin conditions, allergies, or medical concerns before their appointment.

  • We are not responsible for adverse reactions due to undisclosed conditions or improper aftercare.

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7. No Guest or Pet Policy

  • To maintain a safe, professional, and sanitary environment, guests and pets are not allowed in the treatment room.

  • Service animals are permitted with prior notice.

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8. Changes to Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page, and continued use of our services constitutes acceptance of the updated terms.

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9. Contact Information

For any questions or concerns, please contact us at theestifaerie@gmail.com or 682-738-7297.

By using our website and booking a service, you acknowledge that you have read, understood, and agreed to these Terms of Service. Thank you for choosing The Esti Faerie!

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